Fix the fires. Grow the profits. Keep your people.
We help properties build resilient operations and a positive work culture that retains talent and delights guests.
What We Fix
From chaos to clarity—we solve the problems that keep restaurant owners up at night.
High turnover
Manager coaching, hiring scorecards, onboarding playbooks, recognition systems
Food cost creep
Menu engineering, prep yields, vendor bidding, waste tracking
Inconsistent service
Service standards, pre-shift huddles, secret-shop audits
Scheduling & labor chaos
Demand-based scheduling, cross-training, labor dashboards
Marketing gaps
Local SEO basics, reviews flywheel, promo calendar
Owner burnout
Delegation ladders, weekly ops rhythm, KPI snapshots
Restaurants with positive work culture retain talent and grow profits
Psychological Safety
Managers trained to coach, not catch
Clear Standards
Laminated service steps + training loops
Recognition
Peer-to-peer kudos & weekly shout-outs
Growth Paths
Skill ladders; raise-ready milestones
What Our Clients Say
We went from 80% annual turnover to 25% in six months. My team actually wants to come to work now. The culture playbooks were game-changing.
Harbor Hospitality Group helped us cut food costs by 4% while improving quality. Their vendor bidding system alone paid for the engagement.
I finally have time to create again. The delegation frameworks and manager coaching gave me my life back while revenue grew 22%.
The pre-shift huddle template and recognition system transformed our service. Guest satisfaction scores jumped 18 points in 60 days.
The 7-Day Culture Turnaround for Busy Owners
A practical guide to transforming your restaurant culture in one week.
Ready to Transform Your Restaurant?
Book a free 20-minute discovery call and let's talk about your biggest challenges.
Book Your Discovery Call